Generative AI
Designed DataSense, a proactive business intelligence tool that integrates data across third-party business intelligence products and helps small business owner make better data-driven decisions. DataSense is designed to bring transparency and to empower small business owners to better understand whats happening within their business, through powerful data conversations in natural language.
Key Problems Identified
I conducted research interviews with business owners of 13 digitally-enabled small businesses across London to understand the key challenges they face while running their business and while making key decisions.
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Frequently, digitally-enabled small enterprises utilize various business management utilities, such as CRM, ERP, and more, to handle different sectors of their operations. Often, the data generated through these tools are distributed across diverse platforms, leading to challenges in attaining a holistic perspective of their business. Compounding this issue, they often lack the financial capability, human resources, and infrastructure to establish a comprehensive data repository to consolidate this dispersed data.
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Small business owners often juggle vast amounts of data from various sources. However, transforming this abundant data into actionable insights remains a hurdle. The complexity of data obscures crucial trends and opportunities, thus restricting effective data utilization for strategic decision-making and business growth.
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Small business owners are experts in their trade, offering superior products or services. Yet, they often encounter challenges due to a lack of comprehensive business knowledge. This gap hampers their ability to make strategic decisions, despite their proficiency in their craft.
Opportunity
How might we simplify the process of leveraging data analytics and provide the right guidance on business decisions to small business owners, thereby empowering them to achieve their growth potential?
The Final Solution
Delivered DataSense’s product concept, product specification, customer journeys & blueprints, and business plans to bring this product to market.
I'm currently documenting this project in detail.
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